Forum Discussion

baggio4378's avatar
baggio4378
On our wavelength
7 hours ago

New Virgin Email system is an abomination

I've been with "ntlworld" for 25 years. And I have to say ntl/virgin have the most horrid email implementation of any ISP in UK's history. I have been with AOL,ntl/virgin, BT. 

I created an email app password so please don't suggest i go through that stupid process again.

For the last few days I've all of a sudden been asked by the new outlook 365 program in windows to enter my password, which I did many times, even after generating a new one, and i can no longer log into my email.

I completely removed the account and tried to add it again - but no.

I can add it in outlook classic, only.

Virgin. sort your email out.

3 Replies

  • baggio4378's avatar
    baggio4378
    On our wavelength
    4 hours ago

    Yes, I now plan to switch.. switch ISP too, because VM sucks

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    5 hours ago

    It isn't going to get any better. Get out now while it's still sort of working.

  • Cardiffman282's avatar
    Cardiffman282
    Community elder
    7 hours ago

    VM has no interest in doing so and is instead actively winding down its email service. You need to break the habit of sticking with ISP email provision and begin the laborious but important migration to portable providers like Gmail or Proton.