Forum Discussion

paul1965's avatar
paul1965
On our wavelength
9 months ago

Missing emails

  1. Hi all,

Expected emails don’t seem to be coming through…  at least for me since Saturday afternoon 

  • Zammie21's avatar
    Zammie21
    On our wavelength

    Hi paul1965,

    It's been happening since last Monday or Tuesday,for most people.

    We all have the same problem. 

    The moderators are aware of the problem,and have forwarded it onto the powers that be. 

    It's is hugely frustrating. 

    (see the pinned post at the top of the email forum) 

  • Same for anyone on virgin email. Really annoying now as it causes so many issues for urgent emails and 2fa.

  • Zammie21's avatar
    Zammie21
    On our wavelength

    "Normally"my webmail inbox would have over a dozen emails within it since midnight,before they go on to be bouned into Gmail,as of right now I have just TWO.So things are still not working correctly 😕

  • Hey paul1975, thank you for reaching out and I am sorry to hear this.

    We was aware of an issue affecting emails however this has been fixed this morning.

    I also would advise having a 2nd email with the likes or Gmail or Outlook.