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Lillywhite61's avatar
Lillywhite61
Joining in
2 years ago
Solved

I need to delete old ntlworld.com email accounts

Hi, I need to close 3 ntlworld email addresses. How do I do this please?

  • Sabrina_B's avatar
    Sabrina_B
    2 years ago

    Hi Lillywhite61 👋.

    Thanks for reaching out to us, we can assist you in closing your mailboxes, to do this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

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  • Lillywhite61's avatar
    Lillywhite61
    Joining in
    2 years ago

    Hi, I need to delete 3 old ntlworld email accounts please. Can someone help me with this please?

    • Paul_DN's avatar
      Paul_DN
      Icon for Forum Team rankForum Team
      2 years ago

      Hi Lillywhite61, 

      Thank you for reaching out to us in our community and welcome, if you are still a virgin Media customer you can delete any none primary Emails yourself Via your Online Account.

      Regards

      Paul.     
       

      • Lillywhite61's avatar
        Lillywhite61
        Joining in
        2 years ago

        Hi the ntlworld email accounts are from a previous virgin contract. I left virgin, went to EE and then got a new contract with virgin.

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Lillywhite61 👋.

    Thanks for reaching out to us, we can assist you in closing your mailboxes, to do this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina