Hi, I want use Em Client for my emails instead Outlook and although I have been able to create my outlook.com and gmail.com accounts when I try to set up my virginmedia.com accounts it says I have to create an "app password" on the MyVirginMedia website and use that as the password instead of my normal email account password.
However when I have logged into MyVirginMedia I cannot see any way to create this "app password".
Does anyone know how I can do this?
If the account is currently working in Outlook then it should work in any email client with the same password so try with your existing password before going through the process to get a new app password.
Yes that's what I thought would be the case.
Sign into the My Virgin Media (MVM) account for the relevant email account
Click on "Account details" and then on "My Virgin Media account details"
Click on "edit" to the right of Password
Go through the verification process with the non VM email account that you have assigned to that VM email account.
Once you have entered the Verification Code into the boxes in the MVM account that will take you to the "Security and sign in details" screen
At the bottom of that screen in the Virgin Media Mail section you'll see "Manage your Virgin Media Mail app password" . Click on "Manage" and it will generate a new Mail app password for that VM email account.
You'll need to go through that process for every VM email account that you went to add to your Em email client. They will each have their own Mail app password.
Coenoby
Ah OK thanks - I was confused by being asked to set up another email account.
