Forum Discussion
- Graham_AVery Insightful Person
The VM Forum Team staff should be able to look into this for you when they reach this thread. Are both accounts in the same name as that is a key criteria?
- blobalbobJoining in
yes both accounts are in the same name
- Graham_AVery Insightful Person
The VM Forum Team should be along soon. Both accounts in the same name is good.
- Ayisha_BForum Team
Hi blobalbob 👋
Welcome back to our Community Forums and thanks for your post.
If you have a current and active account with us, we may be able to move the impacted email address to this account.
I'm going to pop you a PM 📩 so we can grab some details and take a closer look into this.
Hope to hear from you soon.
- jpeg1Alessandro Volta
It has been stated on here that the non-connected email can only be brought into your account by replacing the existing email account. You might want to check on this when your request is picked up by VM.
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