Forum Discussion

jonesjh's avatar
jonesjh
Tuning in
8 months ago
Solved

Having trouble signing in to ntl world

Trying to sign in to my email or Virgin media. Get the page asking for email address, then O2/ virgin page saying checking details, then the page with my password and the sign in button. Click the si...
  • tonewheelkev's avatar
    tonewheelkev
    8 months ago

    UPDATE Disabling Browser Extensions in Firefox.....now the sign-in button works for me!!!

tonewheelkev's avatar
tonewheelkev
On our wavelength
8 months ago

UPDATE Disabling Browser Extensions in Firefox.....now the sign-in button works for me!!!

ALF28's avatar
ALF28
Super solver
8 months ago

It must depend on what extensions are installed on the browser which may be blocking the VM login tracking.

Disabling the extension to allow login is the answer.

My firefox browser was the only one that worked in windows 11, even with extension browser guard, but I still have issue with chrome and edge with the browser extension needing to be turned off, this is a new problem, so not sure what has caused the problem as I have used the browser guard for ages. I have no issues in windows 10 so may be the last updates on windows 11 may have caused this.