Forum Discussion

fionamhamilton's avatar
fionamhamilton
Joining in
11 months ago

Hacked Blueyonder Account

Hi - my blueyonder email account has been hacked and has been used to takeover my FB, Twitter, O2 and other accounts. I am not currently a VM account holder so unable to change my password. Looking for help. Thanks, Fiona

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    11 months ago

    You need to have that email account closed down. A staff person should pick this up and arrange it. 

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    11 months ago

    Hi there fionamhamilton 

    Thank you o much for your post and welcome to the community forums, its great to have you here.

    I am so sorry that you have faced this issue with your service and thank you again for posting. As our community member has mentioned we can arrange the deletion of this email address for you. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.