Solved
Forbidden 403 - usual response doesn't work
I have been Forbidden access to my webmail (@ntlworld.com) for about a week. In the past, resetting the password has always remedied the problem - but not this time. I have done this five times - from different kit (desktop, laptop) and browsers (Firefox, Chrome) but to no effect. What else can I try?
If you have just been resetting the password that you use to sign into your VM account on the website you need to try generating a new Mail App password. That usually works.
Sign into the My Virgin media account for the email concerned with your VMO2ID
Select "Account Settings"
Select "Identity & Security Settings"
Select "Manage your products"
Select "Manage email app password"
Click on the blue button 'Get New Password'Coenoby
