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Emperor2000's avatar
Emperor2000
Joining in
1 year ago

Following windows 11 update get the following message:

Unable to send or receive messages for the Ntlworld (cafisher) account. An unknown error has occurred.

Server: 'pop3.virginmedia.com'
Windows Live Mail Error ID: 0x800C013E
Protocol: POP3
Port: 995
Secure(SSL): Yes

I had no problem before the update!

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  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)

    Hi Emperor2000 👋.

    Thanks for reaching out us, sorry to hear of the issues that you are having with your email address. Have you checked the solution that Microsoft have published in their forums for applying third party emails to their Outlook email clients. They have posted in their forums 👉 Email Resolve. Let us know how you get on should you need further assistance.