Forum Discussion

Chrissielou's avatar
Chrissielou
Dialled in
11 days ago
Solved

Exporting NTL mail to iCloud mail account

I have an ntlworld.com mail account and want to export its contents to my iCloud third party mail account in preparation for leaving VM.

Has anyone on here successfully done this with these types of account and if so could you give me instructions as to how to do it as any instructions I’ve found online don’t work on my iPhone - either doesn’t have / show the right bits to click on or I’m not looking in the right place.

Any help will be gratefully received

Many Thanks

  • JPL8's avatar
    JPL8
    10 days ago

    Maybe if you have an old iPhone or if your software isn’t up to date, then the instructions won’t match, but you might be able to find them on the Apple support pages.

    If your phone is still covered by Apple Care (not out of warranty) you might be able to get help directly from Apple. I’ve live chatted with them before and they were fantastic.

    Or if you have an Apple Store nearby, or going near one soon, just pop in and ask. I’ve always found their in store customer service to be excellent (are you listening VM? 🤣).

5 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    11 days ago

    Might not help but some users here have used Mailstore Home to export the entire mailbox to a PC. 

    • Chrissielou's avatar
      Chrissielou
      Dialled in
      10 days ago

      Have already tried following the instructions in that link JPL8, but they don’t seem to match what comes up on my phone / don’t show the right things - unless I’m not following them correctly. Also I don’t want to go too far following the instructions / using what is on my  iPhone/ iPad in case it messes things up - that’s why I’ve asked about it on here.

       Thanks for the suggestion though.

      • JPL8's avatar
        JPL8
        Rising star
        10 days ago

        Maybe if you have an old iPhone or if your software isn’t up to date, then the instructions won’t match, but you might be able to find them on the Apple support pages.

        If your phone is still covered by Apple Care (not out of warranty) you might be able to get help directly from Apple. I’ve live chatted with them before and they were fantastic.

        Or if you have an Apple Store nearby, or going near one soon, just pop in and ask. I’ve always found their in store customer service to be excellent (are you listening VM? 🤣).