energise
2 years agoOn our wavelength
Exporting email to another address
Hi, moving house next month and unfortunately Virginmedia isn't available on the island , so I need to export my mail before my account is closed down. Have tried moving it to Gmail, but my username and password aren;t recognised - it's an ntlworld address , and a secondary account, not sure if that;s the issue but would really apprecaite any help / advice on this
Thanks !
energise If you haven't already done so you will need to generate an app password to use with Gmail.
VM have recently changed the log in requirements for accessing VM Mail via third party apps.
Email client access now requires an app specific password which can be generated in the MyVM > Account Settings > Account details > Mailbox App password management