I ran into exactly the same problem with Agent as of Monday 15th April. I managed to get it working again by removing the check mark from the box marked "the server requires a secure connection" under the server settings for inbound email. I don't know why requiring a password is no longer required. Also I cannot send emails still.
A quick addition. I can send an email if I select "do not use a secure connection" for outbound emails. That really doesn't seem right?
Hi KeithW61
We're sorry to hear you've been experiencing issues with your email when accessing it via Forte Agent. Are you having issues with your email when signing in through our webmail?
It the issues are only present via Forte Agent, we will be limited to what we can advise with it being a third party client, however we have lots of information available here for how to manage your email and suggested settings for when accessing on third party clients.
Have you been able to try out the advice kindly provided by 用心棒 and Client62? If so, what were the results?
We'll do our best to help.
