dlenn
10 months agoOn our wavelength
Emails not sending since since Sunday 21st April
Hi there,
Since yesterday I have not been able to send emails via Outlook 2007 on my windows 7 laptop.
The webmail and mobile/apps are working fine.
The error says
Sending' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'
We have updated the TSL security setting as my husband thought it might be that but it has not worked. I tried changing the port and the server names but none of that helped. From the virginmedia forum boards it seems like a lot of people are also having this problem.
Please could it be looked into.
Thanks