Emails not received from Domain forward
Just joined this community, so a big hello to everyone.
I have just moved my Domain to Go Daddy and have set up forwarding to my Virgin Media email. The issue is that some emails are not being forwarded and some are. I have spoken with Go Daddy support and they have suggested that the issue may be to do with emails that are automatically generated e.g. a Microsoft email to reset password or more generally Groupon emails. Emails that are generated normally e.g. when I send an email from my work account to my domain email address, come through fine. They have sent me examples of the code that is generated when an email is 'deferred' (rejected) so I have some tangible evidence to help VM Support if needed (see code below) . I have tried to get through on the phone but there is no dedicated email option on the menu. I thought I would try on here to see if anyone has any suggestions as to what the resolution is to this as I am missing emails that need.
Thank you in advance.