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jb3010's avatar
jb3010
Tuning in
2 days ago

email problems

Hi

ive not received any emails on virginmedia secondary account for 24 hours -my ntlworld email is working though [it seemed to happen after i generated an app password but could be a coincidence

Any ideas please

Thanks

Maria

1 Reply

  • Hi jb3010 

    Welcome to our forums, and thank you for your first post.

    Sorry to hear you have been unable to receive emails since generating a password. We can understand the frustration caused, and we want to do our best to help from here. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,