email password issues since October

If you have logged on to your account, the password must be correct.  If you are looking for a password to use with an email client, see below.

To create one or update an existing client password you need to follow these steps:

Sign into the My Virgin media account for the email concerned with your VMO2ID
Select Account Settings
Select Identity & Security Settings
Select Manage your products
Select Manage email app password
Click on the blue button 'Get New Password'

NOTE - This is for email client password only.  The VMO2ID login password is different, so don't confuse the two.