Forum Discussion

gpedlar's avatar
gpedlar
Joining in
12 months ago

Email clients with 2 stage verification

I have had to have a 3rd party email as my username as an extra layer of security as VM have been compromised on my main personal email.

I have used the advised settings, but neither Thunderbird nor EMclient work. All other Virgin media emails work without 2 stage verification, as do all other emails.

Can you help? As I am missing important emails as I am not used to signing in to webmail(I have too many emails for clients to do this anyway)

Thanks in anticipation, Graeme.

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    The third party username is only used when logging into VM webmail and the My VM account.

    For email client access the username remains the full VM email address.