Hello,
I have a virgin.net account which I use on a daily basis. I have revived an email saying this will be deleted in 15 days because it is not associated with a VM account. I am a virgin broadband customer. How do I stop my email from being deleted?
If you have a VM broadband account, your options are summarised below
https://community.virginmedia.com/t5/Email/Concerned-Virgin-Net-eMail-Users/m-p/5575739#M279991
but you need to discuss the fine details with a VM forum person who can go through it with you for your individual circumstances. One should reply to your topic within a few days.
Forum TeamHi Ifm
Thanks for posting and welcome to the community.
We are sending these email closure notifications as either a) the email/emails are not listed on any account and should have closed years ago, and subsequently the move to the single sign on, is now enforcing a closure. Or b) they at one stage were not listed on any active account.
I'll send you a PM and we can discuss the specifics 🙂
