Forum Discussion

Woodies2's avatar
Woodies2
Joining in
12 months ago

Email account deletion request for forum team

Please let me know what information you require in order to delete our old ntl email account as we stopped using Virgin services over 3 months ago. 

  • Zoie_P's avatar
    Zoie_P
    Forum Team (Retired)

    Hi Woodies2,
    Thank you for your post and welcome to our forums 😊, emails are normally deleted within 30 days, but sometimes some can slip through the net, I can certainly check this for you and get it deleted if need be. I will pop you over a PM so I can get your details. Just keep an eye out for the little envelope 👀📩
    Thanks, 
    Zoie

    • RichardexNTL's avatar
      RichardexNTL
      Joining in

      I have 2 old NTLworld email accounts which didn’t get deleted when i ceased my Virgin media account . Can you please let me know what i have to do to delete the 2 NTLworld email accounts which appear to still be active ?