Email account closure help please
Hi, yet another ‘closing your email account’ help needed please. Had our email address for YEARS but our latest virgin account is registered with a different email address. Is there any way to keep it open?
Forum Discussion
2 Replies
If you are currently a VM broadband customer, maybe. If you are not, no.
See summary info from forum VIP 用心棒
https://community.virginmedia.com/t5/Email/Concerned-Virgin-Net-eMail-Users/m-p/5575739#M279991
A VM person should reply to your topic, usually within a few days.
- Lee_R
Forum Team
Hi tonksfiesta thanks for posting and welcome to our community.
Sorry to hear of any concerns a correspondence from our teams regarding a virgin.net email address may be causing. We'd like to take a look on your behalf. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
