I have had an email telling me that my email account is going to be closed because it is not attached to any Virgin Media account but I still have a TV and Broadband account with Virgin Media and do not want to lose my email account as it is the only one I have. I have had this email for 20 years. How do I attach the email address to my account?
If you have a VM broadband account, your options are summarised below
https://community.virginmedia.com/t5/Email/Concerned-Virgin-Net-eMail-Users/m-p/5575739#M279991
but you need to discuss the specific details with a VM forum person who can go through it with you for your individual circumstances. One should reply to your topic within a few days.
Forum TeamHey terryalcott, thank you for reaching out and a warm welcome to the community I am sorry you are having some email issues.
We are closing these emails down however if you do have active services with us we may be able to save this.
We cannot guarantee this, but we will try I will send you a DM now.
