Thanks for the replies.
I appear to be in some kind of weird limbo (an infinite loop) that I can't escape. I have a VMO2ID password, but can't complete the process to register it; despite trying other emails. The (VMO2ID) links expire for some reason. I haven't received any emails over a period of time trying to complete the process. It's the same with my Microsoft Account; I can't log in to it either as links don't work; I just get an error message (This page can't be displayed).
I switched to Thunderbird as Outlook refused to start. This has been going for quite some time. I'm getting sick of the whole tech thing and am tempted to go and live in a tree somewhere or go back to pen and paper. Can't wait for digital ID!
I kept the ntlworld address as I had zero spam for years. It's only in the last couple of days I've started getting spam. I've had literally no spam since 2007. Outlook, gmail spam by default. I'm getting hangry now as I've nothing to eat for 5 hours.