Forum Discussion

rocker1's avatar
rocker1
Tuning in
11 months ago

Desperately need help to acess emails trying all day !

Please can anyone help I've been trying everything to get my emails. I've had a message that my email account is locked. It's getting stressful ,I only have my mobile phone no laptop ,tablet etc

Thanks to everyone in advance

3 Replies

Sort By
  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    11 months ago

    Get yourself a reliable email from Gmail, Yahoo, Outlook. 

  • roy247's avatar
    roy247
    Hero
    11 months ago

    Don't know how you are trying to access our emails Gmail or something.

    You can sign in to your My Virgin Media account, go to Account settings, Virgin Media Mail Settings and you can generate a new password to enter in your Gmail account or whatever you are using.

     

  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    11 months ago

    Thanks for your post rocker1, and welcome back to our Community Forums!

    We're sorry to hear of the issues you've been experiencing with the E-Mail account.

    Can you please confirm if this is still ongoing, or has the advice issued helped remedy this matter?

    Thanks,

    David_Bn