Forum Discussion

rocker1's avatar
rocker1
Tuning in
8 months ago

Desperately need help to acess emails trying all day !

Please can anyone help I've been trying everything to get my emails. I've had a message that my email account is locked. It's getting stressful ,I only have my mobile phone no laptop ,tablet etc

Thanks to everyone in advance

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Get yourself a reliable email from Gmail, Yahoo, Outlook. 

  • Don't know how you are trying to access our emails Gmail or something.

    You can sign in to your My Virgin Media account, go to Account settings, Virgin Media Mail Settings and you can generate a new password to enter in your Gmail account or whatever you are using.

     

  • Thanks for your post rocker1, and welcome back to our Community Forums!

    We're sorry to hear of the issues you've been experiencing with the E-Mail account.

    Can you please confirm if this is still ongoing, or has the advice issued helped remedy this matter?

    Thanks,

    David_Bn