Forum Discussion

JohnlCooke's avatar
JohnlCooke
Joining in
29 days ago

delete blueyonder email address

How do I delete an old blueyonder email address from my virgin account. IO can log in to my virgin account and see the email address but here is no option to delete it.  

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If this is your existing VM address, then you will need to create a new 3rd party address to use.  Once that is created you can get VM to delete the old BY mailbox.

    • Steven_L's avatar
      Steven_L
      Forum Team

      Hello JohnlCooke,

      Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having trying to delete your Blueyonder email address. 

      Have you been able to follow the advice from Adduxi? 

      Kind Regards,

      Steven_L