Forum Discussion

GH6's avatar
GH6
Joining in
12 months ago

Deactivate account

Hi,

please can I get some support with deleting or deactivating an email account?

thanks,

 

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    11 months ago

    Hi there GH6 

    Thank you for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry to hear that you are facing an issue with your email, we can certainly help with removing this. Can I ask if this is an email linked to a former, now deactivated account with us?

    • GH6's avatar
      GH6
      Joining in
      11 months ago

      Hi I don’t believe so,

      Could someone from the team private message to maybe help sort this please? 

      • Lee_R's avatar
        Lee_R
        Forum Team
        11 months ago

        Hi GH6 thanks for getting back to us. Sorry to hear you've not yet been able to delete your email address. I'd like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

        Regards

        Lee_R