Forum Discussion

GH6's avatar
GH6
Joining in
2 years ago

Deactivate account

Hi,

please can I get some support with deleting or deactivating an email account?

thanks,

 

3 Replies

  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    2 years ago

    Hi there GH6 

    Thank you for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry to hear that you are facing an issue with your email, we can certainly help with removing this. Can I ask if this is an email linked to a former, now deactivated account with us?

    • GH6's avatar
      GH6
      Joining in
      2 years ago

      Hi I don’t believe so,

      Could someone from the team private message to maybe help sort this please? 

      • Lee_R's avatar
        Lee_R
        Icon for Forum Team rankForum Team
        2 years ago

        Hi GH6 thanks for getting back to us. Sorry to hear you've not yet been able to delete your email address. I'd like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

        Regards

        Lee_R