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PaulRob's avatar
PaulRob
Tuning in
2 years ago

connection to server smtp virginmedia.com timed out using Thunderbird

I am using Thunderbird to access my virgin.net email and live out in the "boonies" with a relatively slow internet access speed.  I am getting "connection to server smtp virginmedia.com timed out".

How can this be resolved ... urgently!

2 Replies

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    Consider opening a Command Shell in Windows or Terminal app elsewhere and executing the following curl command:

    curl -v smtps://smtp.virginmedia.com

    Does it successfully connect to the SMTP server? For example, a successfully connection ends with:

    < 214-2.0.0 This is csmtp4-prd-nl1-vmo.edge.unified.services ESMTP service help
    214-2.0.0 This is csmtp4-prd-nl1-vmo.edge.unified.services ESMTP service help
    < 214-2.0.0 To contact postmaster send email to postmaster@virginmedia.com.
    214-2.0.0 To contact postmaster send email to postmaster@virginmedia.com.
    < 214-2.0.0 For local information send email to Postmaster at your site.
    214-2.0.0 For local information send email to Postmaster at your site.
    < 214 2.0.0 end of HELP info
    214 2.0.0 end of HELP info
    * Connection #0 to host smtp.virginmedia.com left intact

    -- 
    I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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  • It worked later on in the day so I guess it was their server.

     

    Thanks