Forum Discussion

Ethan_Lister's avatar
Ethan_Lister
Tuning in
2 years ago

Composing, forwarding, replying etc. not working for months on desktop

As the title says, I'm unable to use my email properly on desktop, though emails can still be viewed and received. This has been the case for months so I've mainly been using other devices, hoping the issue would be resolved on its own. As this hasn't happened and its becoming a nuisance I'm hoping someone here can help.

6 Replies

    • Karyn1's avatar
      Karyn1
      Joining in

      I too have had and continue to have the same issue since last June - so frustrating. I'ts only on my laptop - it's ok on my mobile phone. How do I rectify please?

      • Ayisha_B's avatar
        Ayisha_B
        Icon for Forum Team rankForum Team

        Hi Karyn1 👋,

        Welcome to our Community Forums and thanks for your post. 

        Sorry you are having some issues with your emails.

        What happens eaxctly? Any specific error?

        Are you using webmail or third party email client?

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    If a web browser is used to access the email account then it is using webmail, as shown below left on large screen device and right on small screen device:

    Any other method of access will be via an email client, for example Thunderbird or similar application.