When I try to compose a new message, I get a spinning wheel for a while and then the following error message appears: "The mail draft could not be found on the server. It was sent or deleted in the meantime."
Any idea what's going on? And any thoughts on how to fix the problem?
Thanks.
Is this your VM email address? Is it via the VM email portal or a third party email app? Have you checked your draft /sent/spam/deleted folders? Lastly are you able to log out of your VM email account and log back in successfully?
It's my VM address via the VM email portal. The drafts don't exist - I'm trying to write an email from scratch using the 'Compse' button, but it just takes me to that error message. And yes, I've logged out and in a bunch of times.
Forum TeamHi Nostromo99
Welcome to our community forums and sorry to hear you are having issues when trying to compose messages or use drafts. We want to do our best to help from here. Just to confirm, do you have a drafts folder? Also, do you get the same issue when using a third-party web mail such as outlook?
Thanks,
Yes, I do have a drafts folder. I haven’t tried using web mail on my desktop, but I can compose and send on my phone.
Oh, and I forgot to say, the same thing happens if I try to reply to a message.
Forum TeamThanks for replying Nostromo99.
Would you also be able to try this on alternative web browser, if you haven't already?
If that fails please let us know and we can take a look at this in a bit more depth.
Gareth_L
Well, miraculously, the problem appears to have resolved itself. I can finally compose messages again!
