Re: Help please with memorable word
Hello,
I was wondering if someone could assist in closing my account? Thank you.
Forum Discussion
8 Replies
See <this post> on how to reset your memorable word.
Congratulations. Leaving VM is a cause for celebration.
Hi,
No I need to close the whole account email and utilities, everything. Any advice on that?
- Gareth_L
Forum Team
Hello Swedishkitty.
Thanks for popping back on our community.
As newapollo and coenoby have advised, we are unable to apply disconnections from here.
The options to cancel are listed below.
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7803 089 684
Write: Please use the address in our Terms & Conditions: https://virg.in/legalsHope that helps.
Gareth_L
Sorry swedishkitty but your post is still vague.
What are the utilities and everything you are referring too?
Do you have a broadband contract with VM, possibly along with a mixture (or all of) TV, landline, and mobile that you are wanting to cancel?
If so then you will eitherhave to use the One Switch process to switch to a different supplier, or place a 30 day cancellation notice with VM.
See https://www.virginmedia.com/help/leaving
