Forum Discussion

Charlotte6's avatar
Charlotte6
On our wavelength
2 months ago

Can't access email, saying forbidden.

Just wondered if anyone else having same problem before I call virgin,?.

Logging into email normal way but saying forbidden😒

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    If the email is linked to your current VM broadband account, follow the advice below. If it isn't linked it may have been deleted by VM. 

    https://www.virginmedia.com/help/broadband/manage-email-account

  • Hey Charlotte6, thank you for reaching out and I am so sorry to hear you are having some email issues. 

    I can see you've spoke to the team since this post, did they manage to help at all?