Willystone
2 years agoTuning in
Cannot access 2nd blueyonder email account online.
We will be away for a few days and need to access my wife's blueyonder account via internet. When I open the account via my phone I get all my messages but her account shows up in Red and the message "the folder is empty pops up. Through Thunderbird there are no problems and all the mails show up fine. I would appreciate any feedback, but please in layman's terms, I am a "not very tech savvy pensioner". thanks
Hi there Willystone
Thank you so much for your post and welcome back to the community forums, it's great to have you here.
I am so sorry that you are facing this issue with your wife's email address, can I confirm, is this address currently linked to an active broadband account with us?