Forum Discussion

Coltyman's avatar
Coltyman
Joining in
2 months ago

Blueyonder emails not syncing on iPhone when using Vodafone 4/5 G

I can only get my blueyonders emails on my iPhone when connected to WIFI, mails not arriving when on 4/5 G.

I'm sure there is a simple remedy, please can someone guide me through?

3 Replies

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Coltyman,

    Thank you for your post. We're very sorry to hear about the issue with your email address. 

    To confirm, as soon as you connect to WiFi any pending emails come through?

    Also are you able to send emails via Mobile data?

    ^Martin

  • Coltyman's avatar
    Coltyman
    Joining in
    26 days ago

    Hi Martin.

    Thank you for getting back to me. Sorry for late reply.

    Yes as soon as I connect to WiFi all pending mails come through immediately.

    Yes I can send emails using mobile data.

    Regards Coltyman.

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team
      25 days ago

      Thanks for coming back to us Coltyman. Please can you try the troubleshooting here and that should help you to resolve the issue with your mobile data. If that doesn't help, please let us know and we can try to help further.

      Kind Regards,

      Steven_L