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Mo1942's avatar
Mo1942
Just joined
2 months ago

Blueyonder email password hacked

Hi, my parents blueyonder email password was stolen via a phishing email and changed. Any advice on how we can get the account back or get the account deleted?  Thanks. 

1 Reply

  • Hi Mo1942,

    Thank you for your post and welcome to the community. 

    We're very sorry to hear about your parents email address. 

    To confirm, is the email address part of an active Virgin Media broadband account?

    ^Martin