Forum Discussion

simonmilner4's avatar
simonmilner4
Tuning in
3 months ago

Sky Sports Addon

Hi - how long does an addon take to be activated to watch? Thanks

  • newapollo's avatar
    newapollo
    Very Insightful Person
    3 months ago

    Hi simonmilner4 

    If you've added SkySports over the phone then it's usually immediate. unless you are also getting new equipment, in which case the addon won't be completed until the equipment has been installed and activated.

    For any online renewals or regrades made through My Virgin Media or via an email offer that was sent to you, the orders go to a back office team who apply the deal. This can take up to 14 days to process and they'll send you an email confirming the change has been made.