Forum Discussion

Shelly50's avatar
Shelly50
Joining in
6 months ago

Sending back Old hub

Hi,

How do i send my old hub 2 back to virgin..as recieved new hub 5 and dont know if have to send my old one back or not? 

  • I believe that you have to return the kit as listed ... hub 2 is not.. so is not returnable ... down to your local recycling

    centre with it and skip it with the other paraphernalia therein

  • You don't have to return it but if you prefer that VM takes it back it legally has to. Address is here

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Coming to this one late, but I'm  with Cardiffman282   I would send it back and get the receipt from the Yodel drop off point.  It's not unknown for VM to chase people for returns even after quite a long time, and that's despite the fact the kit is no longer needed as such. I still have my receipts for kit I sent back many months ago .....