Greetings Cardiffman282, I've not spoken to you since you gave me all that support when I first "joined" VM (https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Hmm-have-I-made-a-mistake/td-p/5385989)
Since the middle of November 2024 I've been receiving reminders that my contract ends "soon" - actually April 2nd 2025 - and I can recontract for £x straightaway. With the accounts problem I'm currently having with VM since June 2024 I don't think I'll bother unless this overcharging can be sorted before April 2024. HOWEVER ...
... I have been looking at the price they've offered and it is a good price but they still have the RPI+3.9% price increase for April linked to it. I've been checking up on this and, as you state above, VM are talking about a £3.50 increase in April. Confused? I was!!!
It seems that the new rules don't apply to people already in contract so the RPI+%age increase still applies to them. After January 17th 2025 the "new" system applies for all new contracts.
So obviously that's why they're tempting me with a lowish monthly cost if I re-contract NOW.
I have no intention of doing anything until after 17th January 2025 as I assume most other suppliers will be in the same boat. It'll be interesting to se what VM offers me after that date, and there is some confusion on my part as to whether it's £3.50 per service (TV, Landline Phone, Broadband) or per contract. Further investigation is required on that front.
Of course, I could have completely misunderstood the whole thing 😱.
AndyW
The new rules don't come into force until 17 January 2025 .quote