Hasanefe
2 months agoTuning in
Leaving Virgin after 15 years
i everyone. I have been a Virgin broadband customer for about 15 years. My contract has ended and I spoke to them online chat to renew it.Anyway Another broadband provider offered me 500 mbps speed for 20 pounds and 18 month contract. Also price will be same until 2026. but I told them, I am happy with Virgin and don’t want to leave.I asked them to make me an offer for same price ,even doesn’t matter speed could be less than that.They said we don’t have this kind of deal you can leave if you want . I had to cancel my contract. I know this is not right place to share this kind of experience but it’s really sad for me