Forum Discussion

Jeff9's avatar
Jeff9
Just joined
2 months ago

How do you go about moving outside box

Due to the box originally being put on the wrong side of a drain pipe, i.e. on my neighbours side i need it moving due to a fence being put up shortly. How to i go about doing this? and how much does it cost?. The box only needs to go less the 30 to 40 centimetres? 

Thanks

 

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Anonymous's avatar
    Anonymous
    2 months ago

    Can you take a picture of the box and especially the cables connected to it? It may be that if there is enough slack then you might be able to do this yourself.

    Should you have to do this yourself? No! But because of the way VM works, it may well be the easier option.