Windy wet weather causing internet problems
Hi, in the last few years i've reported this problem a few times. On call and probably on these forums.
Whenever we experience windy and wet weather, our internet connection either fails completely or stays connected with sporadically unworkable very slow speeds.
Each time this occurs, we always check the service status in our area... 9/10 times the service in general in our area reports no problems. I've ran through several troubleshooting methods in the past, including tech support on calls through Virgin Media. Eventually the internet always ends up working, in worst case scenario after 1-2 days.
I think its about time for an engineer to be arranged to check our external connections/box. I can't seem to book an engineer online hence thought this might be possible through the community forum (assuming VM reps are available to respond).
I'm using HUB 3.0