Forum Discussion

Andymet86's avatar
Andymet86
Just joined
2 years ago

WiFi Pods

Evening, 

I have carried out a network scan within app and there are areas within the house that have a poor signal (including office). The app states that I can order WiFi pods, but doesn’t state how - not very helpful.

I have tried customer services phone number, but can’t get through. Can anybody please advise. 

Thanks in advance.

Andy 

1 Reply

Sort By
  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Andy, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've had an issue with ordering a WiFi pod. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,