Forum Discussion

Mel21's avatar
Mel21
Joining in
6 hours ago

WiFi pods stopped working

Can you please help I have the white WiFi pods to boost my signal but one has stopped working, I tried resetting them ans changing plugs but it flashings blue then nothing and my virgin connect shows it’s not on. Please help. Thanks Mel

1 Reply

  • Client62's avatar
    Client62
    Alessandro Volta

    For you safety keep the failed VM Pod unplugged.

    Contact customer support and have the failed VM Pod replaced.