joshg88
2 years agoJoining in
Wifi Pods not connecting to Hub 4
Someone help!
I've had 2 wifi pods working fine with my Hub 4 for over a year now. Woke up 3 days ago with both flashing Blue. I've been on the phone to Virgin 4 times now! I've tried all resets (60 seconds included) repositioning, 1 pod at a time but for some reason they've just stopped working. The call centres seem to not be clued up to solving anything. They are sending me 2 new pods out but I have zero faith that these will solve the issue. I've tried asking for the MAC codes so I can manually add these to the hub but the codes they keep giving me are not MAC codes (according to the Hub when logging into it)
I can't understand why they've stopped working overnight?!