Forum Discussion

andywright1968's avatar
andywright1968
Tuning in
2 years ago

WiFi pod won’t connect after new hub 5 installed

Hi I have same issue have 3 WiFi pods can you help resolve?

Thanks.

 

 

[MOD EDIT: Post split to create own thread]

  • Steven_L's avatar
    Steven_L
    Forum Team
    2 years ago

    Hey andywright1968,

    Welcome back to the community and thanks for taking the time to post.
    I’m sorry to hear of the issues that you’re having with your WiFi pods at the moment, your pods would need to be re-registered to your new hub, I can do that from here, so I will send over a private message, so that we can pass account security and get this done. 

    Kind Regards,

    Steven_L

  • Steven_L's avatar
    Steven_L
    Forum Team
    2 years ago

    Thanks for coming back to me andywright1968 and I'm glad that the team have been able to get this resolved for you.

    Kind Regards,

    Steven_L