Forum Discussion

Drewpy100uk's avatar
Drewpy100uk
Joining in
10 months ago

Wifi pod purchase

Simple question. I have one small deadspot at home and need a single pod.  £8 per month forever seems excessive for such a small requirement. Can I not simply buy one pod? And no I am not on an applicable tariff.

3 Replies

  • Hi Drewpy100uk, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear you've been having an issue with your WiFi connection and need something extra to help. 

    The £8 per month doesn't only cover the rental of the Pod, it also provides you with the WiFi Max service. This means you get a guaranteed 30MB speed via WiFi in each room of the property. Should you get less than this, we will provide up to 3 WiFi Pods, an engineer visit and a one off £100 credit if things still aren't up to scratch. You can read more about this here

    If you wish to purchase a third party option, you are within your right to do this however if there are any connection issues, we're unable to support the equipment. 

    If after having a read through the information regarding WiFi Max you wish to add it, let us know and we can help further. 

    Many thanks,