Forum Discussion

chrispy1's avatar
chrispy1
Dialled in
3 days ago

WiFi pod problem

I'm having an issue with one of my WiFi pods, as it's only giving me a "Fair" connection. I've tried all the suggestions provided in the app, but none of them work.

 

I have two pods, and a few weeks ago, I experienced the same problem. I swapped the pods, and everything worked fine until today. This is the same pod but now in a different room, so the placement doesn't seem to be the issue, as it had the same problem before when it was less than 3 meters away. Is it possible to get a replacement pod for this one, please?

3 Replies

    • chrispy1's avatar
      chrispy1
      Dialled in
      3 days ago

      How has these 2 post been put together

       

      • Kath_P's avatar
        Kath_P
        Icon for Forum Team rankForum Team
        10 hours ago

        Hi chrispy1, 

        Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

        We're sorry to hear you've been having an issue with one of your WiFi pods. The 2 posts you've made are slightly conflicting so we're unable on how to help currently. 

        If you're having an issue with the pod, please click here. This will take you through some diagnostics and if a replacement pod is needed, it will advise this. 

        Keep us posted on how you get on.

        Many thanks,