Forum Discussion

Rickbasnett's avatar
Rickbasnett
Joining in
1 year ago

WiFi pod not working

Had mains power off today for 15 minutes and now WiFi pod is not working.  No lights at all and not showing on connect app.  Have done factory reset to hub but still nothing.  Anyone can help will be appreciated

2 Replies

Replies have been turned off for this discussion
  • Client62's avatar
    Client62
    Alessandro Volta

    VM Pod appears to have failed, request a replacement.

  • Carley_S's avatar
    Carley_S
    Forum Team (Retired)

    Hi Rickbasnett 

    Welcome to the community forums 

    Sorry to hear you're having issues with your WiFi pods after the mains power went off. 

    Checking the systems on our side, all seems to be working today. Do you still have any issues after posting with the service at all? We can investigate further if needed.