Wifi pod not connecting
Recently moved house and received a new hub, my old pods won't connect to the new hub and I've been unable to get through to virgin, is there a way to reset them so they pair with the new hub?
Forum Discussion
2 Replies
Call the equipment activation number on - 0800 953 9500 (follow options) and check with them. You will need to hand, the Model numbers, serial numbers/MAC addresses off the barcode stickers of ALL pieces of kit and also your account number
How stupid is that? You have to call an activation line to activate WiFi APs and tie them to a particular Hub. Which brainio at VM thought this one up?
