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Yugiah's avatar
Yugiah
Joining in
12 months ago

WiFi pod not connecting to hub 4

Had a black WiFi pod delivered today and it will not connect to the hub 4 at all, I have tried the connect app also but it says it cannot find the hub even though it’s working fine. I have reset the hub 4 also and no luck. 

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  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    12 months ago

    Is it on yet?  If not, check its been activated correctly onto your account  - Call the equipment activation number on - 0800 953 9500