Forum Discussion

franhar's avatar
franhar
Joining in
7 months ago

WiFi Pod is overheating and producing a whining noise

Our WiFi Pod overheats and produces a whining noise constantly. Turning it off for a day then starting it up again doesn’t help. We have made sure it is free of dust, but that makes no difference either. We are going on holiday soon, so we’re going to switch it off in case it’s unsafe.

Look forward to hearing from you as to a solution to the problem.

Regards,

franhar.

  • Client62's avatar
    Client62
    Alessandro Volta

    VM Pods appear to last less well than the old Powerline adaptors. Time for a proper Wi-Fi Mesh.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    If it's overheating it needs to be replaced. Turn it off at night, and at other times when it's not supervised by an adult. 

  • Hi there franhar 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced an issue with your service and your Pod. I would like to take a closer look into this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
     

    • Zach_R's avatar
      Zach_R
      Forum Team

      Hi Dervish4182,

      Thank you for your post and welcome back to our community forums. We're here to help.

      I'm sorry to hear you're having some trouble with your Pod and that it seems to be overheating. Please respond to the private message that I'll be sending your way shortly and we can assist you further from there.

      Thanks,