WiFi not reaching all rooms

See the other threads on this issue in this board.

Also see this old post of mine...

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To address the wifi issues, VM now supply “wifi Pods” (no longer doing cheap and cheerless and poor value “boosters”).    However, their Pods are only free to customers  on the 1GB, Volt (or old Ultimate Oomph) packages - is that you?  If so they are worth trying - they should work for you. VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max 
See if anything in here helps….

https://www.virginmedia.com/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a few days and they will sort the first one for you.  If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

You can also text VM on 0753 305 1809 include account name/number and what the issue is,  there is also a “Chat” option on their website - but note that replies usually take longer.  Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0780 3089 684   ) - you can use the same number for their other social media platforms too (TwitX/Fbook. etc) - so try them all.

If not free to you… you will be charged £8/month for up to 3 pods.   It’s a simple solution and should work for you.  However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever,  although the VM Pods should be a simpler option.  If you do want to invest in better equipment, you would need to get either a…  (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Spend more for additional advanced“features” - if required.

I have a similar issue since I upgraded my speed, from M250 to 1Gb. Now all of a sudden the WiFi is horrendous. Nothing has changed other than the speed upgrade done by Virgin. 
Also, approx 3 years back I also had horrendous WiFi using the Hub 5 with the old M250 package (they gave me the hub 5 after lots and lots and lots of blaming everything else when I had the Hub 3 which originally came with the M250 contract) the Hub 5 was a massive improvement but it was still not covering the home, luckily the engineer who visited was spot on! They usually are, he recommended the pods, which helped for approx 1 month, then I noticed the speeds on WiFi were poor again so I removed them, and all of a sudden the WiFi from the Hub 5 was perfect! All around the home…. I was over the moon, it took far too long but it eventually worked great after a lot of frustration,to get to that stage….. then 3 years later (now) I’ve simply said yes to a speed upgrade and I’m back to square one with poor WiFi around the home on the new 1Gb package. 
So now I’m back on the forum getting the usual, “it may be the House, the tv, a fish tank… (I don’t have one)”  everything else is to blame other than an issue that’s obviously been caused with the upgrade which is completely out of my hands. 
Good luck…. I eventually got decent WiFi the last time ….hopefully I’ll get there again this time, but it’s not easy, quick or without massive frustration. 
I hope you get sorted.